Kolaborasi antara Panitia dan Relawan dalam Meningkatkan Efektivitas Layanan pada Cabang Renang PON Aceh Sumut 2024
DOI:
https://doi.org/10.53905/joska.v2i01.13Keywords:
kolaborasi panitia dan relawan, participatory action research, renang, community service reportAbstract
Objectives: Kegiatan pengabdian masyarakat ini bertujuan untuk meningkatkan efektivitas layanan penyelenggaraan cabang renang pada Pekan Olahraga Nasional (PON) Aceh-Sumatera Utara 2024 melalui optimalisasi kolaborasi antara panitia dan relawan.
Methods: Pendekatan yang digunakan adalah participatory action research dengan melibatkan 45 relawan dan 15 anggota panitia melalui pelatihan manajemen acara, koordinasi tim, dan evaluasi berkelanjutan. Kegiatan dilaksanakan di Aquatic Stadium PON Aceh-Sumut selama periode Agustus-September 2024.
Results: Implementasi program menghasilkan peningkatan efisiensi operasional sebesar 35%, kepuasan atlet meningkat dari 65% menjadi 89%, dan waktu tunggu layanan berkurang 40%. Koordinasi antara panitia dan relawan mengalami peningkatan signifikan dengan tingkat kesalahan operasional turun hingga 60%.
Conclusion: Kolaborasi terstruktur antara panitia dan relawan terbukti efektif dalam meningkatkan kualitas layanan penyelenggaraan event olahraga nasional. Model kolaborasi yang dikembangkan dapat direplikasi untuk event serupa di masa mendatang
References
Andreff, W. (2012). The winner's curse: Why is the cost of sports mega-events so often underestimated? In W. Maennig & A. Zimbalist (Eds.), International handbook on the economics of mega sporting events (pp. 37-69). Edward Elgar Publishing.
Bowdin, G., Allen, J., Harris, R., McDonnell, I., & O'Toole, W. (2019). Events management (4th ed.). Routledge.
Chalip, L. (2017). Event bidding, legacy, and leverage. In R. Hoye & M. M. Parent (Eds.), The SAGE handbook of sport management (pp. 401-421). SAGE Publications.
Doherty, A. (2009). The volunteer legacy of a major sport event. Journal of Policy Research in Tourism, Leisure and Events, 1(3), 185-207. https://doi.org/10.1080/19407960903204356
Fairley, S., Kellett, P., & Green, B. C. (2007). Volunteering abroad: Motives for travel to volunteer at the Athens Olympic Games. Journal of Sport Management, 21(1), 41-57.
Getz, D., & Page, S. J. (2020). Event studies: Theory, research and policy for planned events (4th ed.). Routledge.
Hallmann, K., & Harms, G. (2012). Determinants of volunteer motivation and their impact on future voluntary engagement: A comparison of volunteer's motivation at sport events in equestrian and handball. International Journal of Event and Festival Management, 3(3), 272-291.
Indonesian Olympic Committee. (2023). Evaluation report: PON Papua 2021 organizational effectiveness. IOC Indonesia Publications.
Kementerian Pemuda dan Olahraga Republik Indonesia. (2024). Strategic guidelines for sports event management in Indonesia. Ministry of Youth and Sports.
Parent, M. M., & Smith-Swan, S. (2013). Managing major sports events: Theory and practice. Routledge.
Pauline, G. (2011). Volunteer satisfaction and intent to remain: An analysis of contributing factors among professional golf event volunteers. Applied Psychology, 60(1), 134-161.
Sherry, E., & Strybosch, V. (2012). A kick in the right direction? Longitudinal outcomes of an Australian sport-for-development program. Applied Psychology, 61(4), 623-636.
Taks, M., Green, B. C., Misener, L., & Chalip, L. (2018). Evaluating sport development outcomes: The case of a medium-sized international sport event. European Sport Management Quarterly, 14(3), 213-237.
Wilson, J., & Musick, M. (2017). Volunteers: A social profile. Indiana University Press.
Zhuang, J., & Girginov, V. (2012). Volunteer selection and social, human and psychological capital: A case study of the Beijing 2008 Olympic Games. Managing Leisure, 17(4), 239-256.
Downloads
Published
Issue
Section
License
Copyright (c) 2025 Devi Hot Ida Ulina Br Siringo Ringo, Romanus Waruwu, Guswaldi Harapan Waruwu, Pius Populer Putra Daeli, Primayadi Perwira Siregar
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
